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The latest reports from users having issues in Carmel come from postal codes 46032.
Ultra provides unlimited international and nationwide talk, text and data services, as well as residential internet under the brands "Ultra Mobile" and "Ultra Home Internet". Ultra uses the T-Mobile 5G network.
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What isn't working?
Please let us know what issue you are experiencing with Ultra:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Ultra?
2.08 out of 5 85 ratings
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Problems in the last 24 hours in Carmel, Indiana
The chart below shows the number of Ultra reports we have received in the last 24 hours from users in Carmel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Ultra. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Ultra users through our website.
Internet (68%)
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Phone (13%)
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Total Blackout (6%)
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Wi-fi (6%)
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E-mail (3%)
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TV (3%)
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Live Outage Map Near Carmel, Hamilton County, Indiana
The most recent Ultra outage reports came from the following cities:Carmel.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Carmel | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Ultra Issues Reports
Latest outage, problems and issue reports in social media:
- Vecnussy, The Bald-headed Demon (@DesiiDee) reported
Day 2 of being without internet. I wasn't able to watch TLOU with my Daddy and I am very upset. @ultra_mobile home internet services sucks and you are making a person actually run back to Comcast. That's beyond telling on how bad your service is lol.
- Tyler Cole (@coletg) reported
@ultra_mobile do you support E-sim now? Website says yes - call, but live chat says no not available
- J (@80r3d) reported
Shoutout to @ultra_mobile . Provides no service, neither refund or reimbursem*nts . Emailed me after I ported to other service to ask what went wrong!
- Forme Fruste 🇺🇦 🇺🇦 🇺🇦 (@Hanlons__Razor) reported
@ultra_mobile Need your assistance - your service is not working for last two days! Unable to send or received texts; unable to send or receive calls! No answer from you on DMs various social media. I have no time to sit on hold with customer service- PLEASE ASSIST!!
- Aniruddha Tekade (@anirtek) reported
@ultra_mobile has more than 15.64 million total prepaid customers and they don't support eSIM yet? Highly surprising to me. I'm pretty sure you are going to loose millions of customers after the launch of eSIM enforced iPhone14.
- Pioneer Mobile (@pioneermobile71) reported fromNewark, New Jersey
The #TFDAP portal no longer shows the zip code on the customer's account. I guess a lot of dealers were porting out numbers to another carrier that they had to slow the bleed somehow. This only urges #dealers to activate less #SimpleMobile and more @ultra_mobile
- unexpected token (@SteveRaskin) reported
.@ultra_mobile 10 year customer with multiple accounts, absolutely disgusted by the disrespectful, insulting attitude of your 'customer service' today, not to mention utter failure to provide the service I'm paying for. I'll be changing providers ASAP if not addressed & resolved
- Sri Hari (@vpsrihari) reported
Hey @ultra_mobile , When are you going to support eSIM? I have a new iPhone 14 and cant use it because of your lack of support. PS I have a multi-month plan and will lose it if I switch networks, which I am trying to avoid.
- Moamer (@moamer123) reported
@ultra_mobile I have been a customer of Ultra for more than 5-6 years, and I have 3 lines with it, and I discovered two days ago that the company was over billing me every 3 months for about $50, so I do not recommend this company to anyone.
- Kiran (@kirrtter) reported
Team @ultra_mobileI am frustrated with your support in handling my request (TECOPSJSD-160763). After following up thrice in a matter of a week, I am still not getting requested details. I have been a regular customer from past 5 years, so won't do any cheap thrills for $10.
